Sina Coffee

Privacy Policy

Effective Date: March 7, 2026

Sina Coffee ("we," "us," or "our") operates the website sinacoffee.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order. Please read this policy carefully. By using our website, you agree to the practices described herein.

Information We Collect

We collect information that you voluntarily provide to us when you:

  • Place an order: We collect your name, email address, and shipping address to fulfill and deliver your order.
  • Subscribe to our newsletter: We collect your email address to send you updates, promotions, and news about Sina Coffee.
  • Make a payment: Payment information (such as credit card details) is collected and processed directly by Stripe, our payment processor. We do not store your payment information on our servers.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To send order confirmations, shipping updates, and other transactional communications.
  • To send marketing and promotional emails if you have opted in to our newsletter.
  • To improve our website, products, and customer experience.
  • To comply with legal obligations and resolve disputes.

Third-Party Services

We use the following third-party services to operate our business. Each service has its own privacy policy governing how it handles your data:

  • Stripe — Payment processing. Your payment information is handled directly by Stripe and is subject to Stripe's Privacy Policy.
  • Supabase — Secure data storage for order and account information.
  • Resend — Sending transactional and marketing emails (order confirmations, shipping updates, newsletters).
  • Shippo — Generating shipping labels and tracking information to deliver your orders.
  • Vercel — Website hosting and delivery.

We do not sell, trade, or otherwise transfer your personal information to outside parties beyond what is necessary to provide our services as described above.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. They help us understand how you interact with our site so we can improve it. You can configure your browser to refuse cookies or alert you when cookies are being sent. Please note that some features of our website may not function properly without cookies.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, or destruction. All data is transmitted over encrypted connections (HTTPS), and sensitive information such as payment details is handled exclusively by PCI-compliant third-party processors. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you.
  • The right to request correction of inaccurate or incomplete information.
  • The right to request deletion of your personal information.
  • The right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: